REVLO Support
Email: support@joinrevlo.com
Response time: within 24 business hours.
Frequently Asked Questions
How do referrals work?
Referrers submit a lead through the REVLO app, picking the dealership the lead is going to. The dealership's sales team sees it live on their Admin Command Center, contacts the lead, and moves it through the pipeline. When the deal closes and the dealership approves the commission, the referrer gets paid.
How do Stripe Connect payouts work?
REVLO never holds your funds. When a referrer withdraws an approved commission, REVLO triggers a single Stripe destination charge from the dealership's saved card directly to the referrer's connected Stripe account. Dealerships add their card once via Stripe's hosted Checkout; referrers complete a one-time Stripe Express onboarding.
How do I approve a referral?
From the Admin Dashboard, sales staff mark a lead as SOLD when the deal closes. A manager or owner then opens the approval modal, enters the actual commission amount for that deal, and confirms. The referrer is emailed and the commission becomes payable.
How do I withdraw funds as a referrer?
Open the REVLO referrer app, go to Rewards, and tap Withdraw on any payable reward. If you haven't completed Stripe onboarding yet, you'll be walked through it. Payouts typically arrive within minutes.
What does REVLO cost?
$299/month per dealership rooftop, billed via Stripe. A 30-day free trial is included so you can try the full platform before being charged. Referrers always use REVLO for free.
I can't sign in to my account.
Make sure you're using the email you signed up with. If you've forgotten your password or your account is locked, email support@joinrevlo.com from the address on file and we'll help you back in.
Contact us
Send a message and we'll get back to you within one business day.